Privacy Policy

Hilogic Solutions ("Hilogic", "we", "us") respects your privacy. This policy explains what personal data we collect through hilogicsolutions.in, why we collect it, and how we protect it. We process personal data in line with India's Digital Personal Data Protection Act, 2023 (DPDP Act).

Data we collect

When you book a call or contact us, we collect the details you give us:

• Name, company name, email address and phone or WhatsApp number
• The topic you want to discuss, your preferred language, and any message you write

When you visit the website, we may also collect basic technical information such as your browser type, pages visited and approximate location, to understand how the site is used and keep it secure.

Why we use it

• To respond to your enquiry and arrange the call you asked for
• To follow up about the services you asked about
• To keep the website secure and prevent spam
• To improve the website and our services

We use your data only with your consent, which you give by ticking the consent box on our form. We do not sell your personal data.

Who we share it with

We use trusted service providers to run the website and handle enquiries, for example website hosting, form processing, database and email services. They process data only on our instructions. We may also disclose data where the law requires it.

Where it is stored and for how long

Your data is stored securely with our service providers, in India where available. We keep enquiry data for as long as needed to respond to you and for up to 24 months afterwards, unless you ask us to delete it sooner or the law requires us to keep it longer.

Your rights

Under the DPDP Act you may:

• Ask for a summary of the personal data we hold about you
• Ask us to correct, complete or update it
• Withdraw your consent and ask us to delete your data
• Nominate another person to exercise your rights if you are unable to
• Raise a grievance with us, and if unresolved, with the Data Protection Board of India

Cookies and analytics

We use only the cookies needed to run and protect the website. If we add analytics cookies in future, we will ask for your consent first and update this policy.

Contact and grievances

For any privacy question, request or grievance, email [email protected]. We aim to respond within 7 working days.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.